You have the following options to get our product support :

• Refer to our online knowledge base, discussion forums and FAQ.
  
  
• Use our online forums. This is the most effective way to get your questions answered.
  
  
• Use this form to send us logs or screen shots.
  
  
• Contact us via submitting an online email using our Contact us form.
  
  
• Call us @ +1-973-903-5361 between 7:00 AM and 8:00 PM Eastern Daylight Time. You can check the current time here. If you get a voice mail, leave a number and good time to call back.