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Bucket Explorer : Support

You have the following options to get our product support :


  • If you have lost your activation key, go to Member login page to log-on to accounts.chambal.com . After login you can see your Purchase history & Activation code. You need to login using the email address used to purchase Bucket Explorer, and password created for you when you first purchased any Chambal.com product. To get a new password - click on " forgot password " and we will email you the instructions to reset it.
     
  • Refer to our online knowledge base Search in bucket explorer documentation , discussion forums Search bucket explorer in Forum and FAQ Search in bucket explorer faq .
     
  • Use our online forums . This is the most effective way to get your questions answered.
     
  • Use this form to send us logs or screen shots.
     
  • Contact us via submitting an online email using our Contact us form.
     
  • We appreciate customer feedback and it is a priority for us to listen to & resolve your concerns. You can call one of our co-founders, Saurabh, directly on his cell @ +1-973-903-5361 between 7:00 AM and 8:00 PM Eastern Time. You can check the current time here. If you get a voice mail, leave a number and good time to call back.
     
  • Bucket Explorer Upgrades are Now available at discounted price.You need to Buy Upgrades if your purchased license is older than 1 year.