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How to Report Error for Bucket Commander Operations

Bucket Explorer provides error reporting on UI, if any error occurs during execution of any type of operation. The error will be written in “Error Log” and User get Error dialog message box while closing the application.
This dialog has three buttons

  1. Close
  2. Report Error
  3. Details>>
  • If you don’t want to send occurred error to server then click “Close” button and this will close the application also.
  • If you want to send occurred error to server then click “Report Error” button.
  • If you want to see details for occurred error then click “Details >>” button.

Bucket Commander also provides error reporting on commander, if any error occurs during execution of any type of operation. The error will be written in ‘Error log’ and user get message on console unit, that “The Error report has been sent successfully to Support Team”. This message confirms that error (if occurred) has been sent successfully to the supported server.

Steps for Bucket Commander

  1. Run Bucket Explorer application.
  2. Create Commander Configuration XML using ‘Edit commander config’ option or you can edit Commander Configuration XML manually.
  3. Run Commander to perform operation according to Configuration XML.
  4. If any error occurred during commander operation then error will be written in ‘Error log’ and user get prompt message, that “The Error report has been sent successfully to Support Team”.
  5. If you do not want to have Error report on Commander , then simply set  <Commander_Send_Error_Report> in BucketExplorer.xml to 'false'.
  6. Then Errors will be written in Error log, but these errors will not be reported to support Team.

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