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Frequently Asked Questions

Bucket Explorer :: Bucket Explorer Team Edition :: For Team Members

1. I have lost my token/ password where from I can find it again?
2. Why Authentication is not done?
3. How can I change my Password?
4. Why don’t I see a Bucket under Bucket List?
5. Who can see data in my private Bucket?
6. Does Team Edition support European Bucket?

I have lost my token/ password where from I can find it again?

If you loose your token / password or you believe that you have shared it with someone else and she has changed the password, then there is no way to get back old token-password details, but you should contact your team admin to re-certify your account, she will provide you  new token and password by re-certify process  and you will get  certification details on your email account also. Using new details of certification key, token and password, you can again login to Bucket Explorer Team Edition.